Operational Context and Data

Operations and Performance Goals
-This module covers the business case for establishing a data strategy, including why it is important, from a strategic level, to align your operations and performance goals before you undertake implementation.

Data Collection
-This module covers best practices for collecting data.

Process Mapping
-This module will prepare you to develop current state process maps, prioritize data gaps, and formulate future state process maps.

Project: Data-Driven Process Improvement
-This module provides an opportunity to bridge theory and practice. Learners apply knowledge from this course to solve a business problem.