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Successful Negotiation: Essential Strategies and Skills

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  • Welcome to Successful Negotiation!
    • Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.
  • Prepare: Plan Your Negotiation Strategy
    • This module focuses on the first step in the negotiation process - planning for a negotiation. One critical component you'll learn is how to complete a negotiation analysis to set you up for success.
  • Negotiate: Use Key Tactics for Success
    • This module focuses on two especially important topics: (1) how to use power during negotiations and (2) psychological tools that you can use during negotiations. Keep a paper and pencil handy, as you'll be participating in several experiments as watch these videos!
  • Close: Create a Contract
    • This module focuses on the negotiation that takes place in a business deal after reaching an initial agreement – the negotiation to create a binding contract. Among other things, you'll learn to decide if you need a lawyer or can act as your own for contract creation. However, the videos should not be construed as providing legal advice.
  • Perform and Evaluate: The End Game
    • This module focuses on performing and evaluating your agreement. If both parties perform as expected, there is no problem. But if they fail to perform, the dispute resolution processes that we cover in this module is important - especially mediation and arbitration.
  • Practice Your Negotiation Skills with an Interactive Experience and Live Negotiations
    • This module gives you two chances to practice what you have learned in the course. First, you can practice your negotiation skills during an interactive experience with two investors who are interested in funding your start-up business. Second, you can test your skills in a live real estate negotiation with a friend or with someone from another part of the world who is taking the course.
  • Final Examination
    • Once you have successfully completed the Final Exam, you will have successfully completed the course! The estimated time to complete the examination is 75 minutes. You can retake the examination until you are confident that you understand these concepts.