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Foundations of E-Commerce

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Topic 1: Digital Business Models - Opportunities and Challenges

Week 1 -  Market Friction

  • When and how do digital business models add value? 
  • What are the pain points that can be eliminated going digital?
  • What is the best way to analyze an industry to understand opportunities for IT-driven solutions?
  • What are some major challenges that existing Bricks-and-Mortar (BAM) companies face when they move online?
  • How can they cope with these challenges to compete with pure-play competitors? 
  • How will competition unfold between pure-play and BAM companies in future? 


Topic 2: Strategies for Disrupting Industries and Markets

Week 2 -  Disruptive Technologies

  • How are new entrants compete with incumbents and existing players who have long dominated an industry?
  • What are the blind spots that new entrants can exploit?
  • What kinds of new innovations have a tendency to displace existing products and services?
  • Why is it that incumbents fall prey to new innovations?
  • What can they do to ensure sustainability?
  • Faced with new innovations, what strategies should incumbents deploy?
  • Overall, what are some technology-based strategies to disrupt existing industries and counter-strategies combat them?


Topic 3: Architectures - A New Source of Competitive Advantage

Week 3 - Online Architectures

  • What advantages do technology architectures provide and why does infrastructure make a difference in the online world (especially when the latter is considered akin to a utility)?
  • What are some companies whose enduring basis of competitive advantage is technology architecture?
  • Why are such advantages enduring?
  • What second- and higher-order benefits do the underlying architecture enable?


Topic 4: Networks and their Dynamics

Week 4 -  Network Effects

  • Why is it that most online contexts seem to be characterized by a winner-takes-all dynamics?
  • Why do online companies scale and grow so fast?
  • How is the value of a network-based business different from a traditional company?
  • how can traditional companies become more like networks?
  • How can they morph from being product-based to networks to platforms?


Topic 5: Democratization of Everything

Week 5 - Social Media

  • How do we understand the phenomenon of democratization in which the crowds are challenging established institutional structures?
  • When can crowds be a sustainable and transformation force?
  • What can companies do to tap this emerging social resource?
  • While social media and its power are well-known, what lessons can we learn from it to understand the broader notion of social transformation?


Topic 6: Interpretive and Predictive Power of Concepts

Week 6 - Application of Concepts

  • Application of the various concepts and tools studied to different industries and companies - case studies
  • Appreciate how the concepts capture the competitive dynamics of an industry and explain the competitive jockeying taking place both currently and in the past